Difference between revisions of "Support"
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This article outlines how to best go about getting support. It is recommended to make sure you try these measures in this order, moving on to the next measure only when the previous has been exhausted. | This article outlines how to best go about getting support. It is recommended to make sure you try these measures in this order, moving on to the next measure only when the previous has been exhausted. | ||
| − | === Check the docs === | + | === 1. Check the docs === |
In addition to the [https://nixos.org official documentation], there is a wealth of unofficial documentation available, including this Wiki. For an overview of all these resources, see our [[Resource Overview|resource overview]] article. | In addition to the [https://nixos.org official documentation], there is a wealth of unofficial documentation available, including this Wiki. For an overview of all these resources, see our [[Resource Overview|resource overview]] article. | ||
| − | === Have a chat === | + | === 2. Have a chat === |
The <code>#nixos</code> IRC channel on the Freenode network is very active, and is one of your best shots at getting live support; if you don't have an IRC client you can [https://kiwiirc.com/client/irc.freenode.net/nixos use KiwiIRC]. | The <code>#nixos</code> IRC channel on the Freenode network is very active, and is one of your best shots at getting live support; if you don't have an IRC client you can [https://kiwiirc.com/client/irc.freenode.net/nixos use KiwiIRC]. | ||
| − | === Post your issue === | + | === 3. Post your issue === |
If your issue is technical and possibly a bug, you can [https://github.com/NixOS/nixpkgs/issues report the issue] on the [[Nixpkgs]] [https://github.com/NixOS/nixpkgs GitHub repository]. For other questions, you could try the [https://stackoverflow.com/ stack overflow], the [https://groups.google.com/forum/#!forum/nix-devel nix-devel mailinglist] or the [https://www.reddit.com/r/NixOS/ NixOS Reddit channel]. | If your issue is technical and possibly a bug, you can [https://github.com/NixOS/nixpkgs/issues report the issue] on the [[Nixpkgs]] [https://github.com/NixOS/nixpkgs GitHub repository]. For other questions, you could try the [https://stackoverflow.com/ stack overflow], the [https://groups.google.com/forum/#!forum/nix-devel nix-devel mailinglist] or the [https://www.reddit.com/r/NixOS/ NixOS Reddit channel]. | ||
| − | === Hire a pro === | + | === 4. Hire a pro === |
If all else fails, you can hire a professional Nix consultant; see the [[Nix Community#Consultants|list of Nix consultants]] | If all else fails, you can hire a professional Nix consultant; see the [[Nix Community#Consultants|list of Nix consultants]] | ||
Revision as of 16:33, 9 December 2017
This article outlines how to best go about getting support. It is recommended to make sure you try these measures in this order, moving on to the next measure only when the previous has been exhausted.
1. Check the docs
In addition to the official documentation, there is a wealth of unofficial documentation available, including this Wiki. For an overview of all these resources, see our resource overview article.
2. Have a chat
The #nixos IRC channel on the Freenode network is very active, and is one of your best shots at getting live support; if you don't have an IRC client you can use KiwiIRC.
3. Post your issue
If your issue is technical and possibly a bug, you can report the issue on the Nixpkgs GitHub repository. For other questions, you could try the stack overflow, the nix-devel mailinglist or the NixOS Reddit channel.
4. Hire a pro
If all else fails, you can hire a professional Nix consultant; see the list of Nix consultants